LOCATION. LOCATION. LOCATION. When you are searching for a location to set up shop, be it booth rent, employee or shop owner, it is important to consider the location of your operation. Do you want to work in a loft setting, stand-alone building or shopping strip? This is an important first question along with the […]
Have you seen this? A client rushes over to the chair following the previous client and the seat is wet or sticky and open jars and towels or hair is left on the station (depending on the service provided this can happen in any branch of service). Do not allow your client to rush in
Make it easy for clients to do business with you and assure your funds. Taking credit and debit cards are a necessity for the salon or spa of the 21st century. As a business owner, whether booth renting or shop owner, you must be aware of credit card fraud. Just like with checks, ask for
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When networking, it is important to understand people and your own communications style. In the Customer Service segment of this course we covered the four personality types. It is just as relevant, and even critical, in your networking. So, keep it in mind when you are meeting people for the first time at events. Watch
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Any website project can be a challenging experience. Some clients are not sure what’s involved, what fees to expect, and even what you need to have on the website itself. Consider the following real survey used when working with a web designer. This is not a solicitation, but rather a tool to help you in
If you are going to allow children in the salon, have something for them to do that will capture and keep their attention for the duration of your client’s service. If space permits (this should have been included your business plan if you are a salon owner) have a separate, safe area away from other
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As an individual, you may think of insurance in terms of healthcare, life insurance, auto and home insurance. While these insurances are necessary, if they apply to your particular circumstance, in business there is more to consider protecting. If something were to happen to you or your business you need to be protected. It may
It has been said that there are five guiding principles to becoming a successful business owner. First a small clarification of what a business owner is. Even if you are an employee, you own the outcome of the work you produce. We should each have a type of entrepreneurial spirit that spawns pride in our
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Have you seen this? A client rushes over to the chair following the previous client and the seat is wet or sticky and open jars and towels or hair is left on the station (depending on the service provided this can happen in any branch of service). Do not allow your client to rush in
LOCATION. LOCATION. LOCATION. When you are searching for a location to set up shop, be it booth rent, employee or shop owner, it is important to consider the location of your operation. Do you want to work in a loft setting, stand-alone building or shopping strip? This is an important first question along with the
