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Have questions? We have answers.
Altogether Learning Academy offers online courses and professional development training in business, marketing, technology, AI, podcasting, and more. Here are answers to some of the most common questions about enrollment, course access, certificates, continuing education, and support.

Frequently Asked Questions

What is Altogether Learning Academy?

Altogether Learning Academy is an online learning platform offering practical, self-paced courses and professional development training for entrepreneurs, professionals, creatives, and lifelong learners. Our courses are designed to help you strengthen your business, marketing, technology, AI, podcasting, and communication skills with training you can apply in the real world.

Who are your courses designed for?

Our courses are designed for entrepreneurs, business owners, beauty and barber professionals, instructors, creatives, service providers, professionals, and lifelong learners who want practical, accessible online training. Whether you are building a business, strengthening your brand, improving your digital skills, exploring AI, learning podcasting, or expanding your professional knowledge, our courses are created to support growth at different stages.

What topics do you offer?

Altogether Learning Academy offers online courses and training in marketing, management, social media, communications, networking, events, pricing, technology, content creation, AI, podcasting, and related business and professional development topics. Some offerings may also support continuing education or industry-specific learning.

Are your courses self-paced?

Many of our online courses are self-paced, allowing you to learn on your own schedule and move through the material at a pace that works for you. Some courses or training experiences may also include live virtual components. Be sure to review the course description for the format of each offering.

Do you offer customized training?

Yes. We offer customized training for organizations, teams, and specialized learning needs. Please use the contact form and include any available details about your goals, audience, timeline, or topic of interest.

Do I need to create an account to enroll?

Yes. Creating an account allows you to enroll in courses, access your purchased training, and return to your course materials whenever you are ready. Your account also helps you keep track of your learning in one place.

How do I access my course after purchase?

After purchase, you can log in to your account and access your course materials through your dashboard or account area of the website. This makes it easy to continue your training, revisit lessons, and download available resources.

Will I receive a certificate when I complete a course?

Yes. If a course includes a certificate of completion, you will receive it after successfully finishing the course requirements and passing any required quiz or assessment. Certificates are typically available for download once completion has been confirmed. If you are taking one of our certified trainings, such as the Modern Certified Classroom Trainer (MCCT) and our CertNexus AI courses, those certificates and badges are usually available in a few business days from Choice | Logical Operations. You will receive notification directly from them.

Are your courses approved for continuing education?

Some courses may be approved for continuing education, depending on the subject area, industry, state, or licensing requirements. Because approval varies, learners should always review the course details carefully and confirm requirements with their state board, licensing agency, or employer when needed.

Are all courses eligible for continuing education credit?

No. Not every course on Altogether Learning Academy is intended for continuing education credit. Some courses are designed specifically for professional development, business growth, digital skills, AI education, podcasting education, or personal enrichment. Course details will indicate when continuing education credit applies.

Who teaches the courses?

Courses are developed through real-world experience, practical business knowledge, and professional insight. Audrey Wiggins, founder of Altogether Learning Academy a division of Altogether Marketing LLC, brings expertise in marketing, business strategy, education, media, technology, artificial intelligence, and training development. Some courses may also feature additional contributors, guest experts, or supporting resources.

Can I take your courses from anywhere?

Yes. Because Altogether Learning Academy is an online learning platform, many courses can be accessed from anywhere with an internet connection. This makes it convenient for busy professionals, entrepreneurs, and lifelong learners who want flexible online education. Note that some courses, such as our Pathways in AI, are online but instructor-led and bound by specific dates.

What if I need help before enrolling?

If you have questions before enrolling, help is available. You may use our on-site virtual assistant, DottieAI, for quick guidance, or contact us through the website’s contact form for additional support.

What if I need help after I enroll?

If you need help after enrolling, you may start with our on-site virtual assistant, DottieAI, for quick assistance. For additional questions about course access, enrollment, or training support, please use the contact form on the website.

What is your refund policy?

Refunds are available within 24 hours of purchase only if the course has not been started. Once a course has been started, refunds are not available. Digital course products are non-refundable unless otherwise stated.

Courses hosted by CertNexus are refundable, less a 25% administrative charge of the course’s regular price, provided the Access Code has not been redeemed. Once an Access Code has been redeemed, no refunds are available.

Why choose Altogether Learning Academy?

Altogether Learning Academy combines practical strategy, flexible online learning, and real-world business insight. Our goal is to provide clear, relevant, and empowering training so learners can build skills with confidence and apply what they learn within their businesses and on the job.